NHTSA Complaint #11650542 — 2018 FORD ESCAPE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11650542 |
| Vehicle | 2018 FORD ESCAPE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | OH |
Consumer Description
I am writing to PLEAD the NHTSA to intervene and Assist in the ongoing issues with the engines in the 2018-2020 ford escapes. What component or system failed or malfunctioned, and is it available for inspection upon request? 2018 Ford Escape Engine 1.5L short block. How was your safety or the safety of others put at risk? It has been confirmed that there is a presence of coolant intrusion into one or more cylinder bores. This could lead further damage, fires and engine shutdown while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes my car has been sitting at Dick Masheter Ford Inc Dealership in Columbus Ohio now for 3 weeks. Their number is 614-861-7150. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? By the Dealership and an independent service Center in Grove City Ohio at Dart Automotive at (614) 875-7117. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Engine light on [XXX] showing Misfire in the Master Cylinder. My 2018 Ford Escape manufactured in Louisville KY is leaking coolant into the a cylinder. Mileage is 66,000. When calling Ford we are all directed to contact NHTSA who then sends us back to Ford who then sends us to the dealership who states its up to NHTSA. Ford is saying that NHTSA can add the VINS that were left off under their safety recalls 19B37 and 21n12. Please assist me in adding my VIN so the dealership can fix my vehicle. I am now currently out of transportation and my car has been sitting at Dick Masheter Ford Inc Dealership in Columbus Ohio now for 3 weeks. There number is 614-861-7150. In Fords 21n12 recall that these engines could combust or stop running while driving. I ask you please send me an email or contact to whomever can discuss this issue with me in more detail. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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