NHTSA Complaint #11650403 — 2019 MAZDA CX-5

ELECTRICAL SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11650403
Vehicle	2019 MAZDA CX-5
Component	ELECTRICAL SYSTEM
Date of Incident	March 21, 2025
Date Filed	March 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

While driving, the infotainment screen went crazy! It randomly changed screens rapidly, and the navigation voice started talking loudly about changing volume level, and repeatedly. Very distracting and dangerous.

Related Complaints for the 2019 MAZDA CX-5

Other ELECTRICAL SYSTEM Complaints

#11718237 — February 16, 2026 — The touchscreen digitizer on the Mazda Connect infotainment system has developed a known defect causing constant phan...

#11708533 — January 3, 2026 — The vehicle is experiencing a “ghost touch” malfunction within the infotainment system, wherein the touchscreen regis...

#11702990 — December 4, 2025 — Summary of Issue: The infotainment system in my 2019 Mazda CX-5 has been malfunctioning for a long period of time, an...

#11680964 — August 15, 2025 — My vehicle was damaged by an as yet determined electrical fire seemingly having originated in the passenger door spea...

#11675874 — July 24, 2025 — When accelerating, the transmission feels jerky/stutters. The check engine light and traction control light are illum...

Recent Complaints for the 2019 MAZDA CX-5

#11718171 — ENGINE — February 15, 2026 — The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identifi...

#11718171 — POWER TRAIN — February 15, 2026 — The vehicle's cylinder head has developed a structural crack at on the casting, a known manufacturing defect identifi...

#11717544 — POWER TRAIN — February 12, 2026 — Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issu...

#11717544 — UNKNOWN OR OTHER — February 12, 2026 — Oil is leaking from the front timing chain cover and the vehicle is available for inspection upon request. The issu...

#11709993 — ENGINE — January 9, 2026 — The vehicle has suffered a crack of the Cylinder Head Assembly which leads to engine oil leaking onto hot exhaust and...