NHTSA Complaint #11650381 — 2024 CHRYSLER PACIFICA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11650381
Vehicle	2024 CHRYSLER PACIFICA
Component	POWER TRAIN
Date of Incident	January 13, 2025
Date Filed	March 25, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The vehicle was purchased on 1/8/2025. On 1/13/2025, the vehicle had to be towed to the dealer because the transmission wouldn't shift to park. Dealer performed a software update to correct the issue. On 1/21/2025, the vehicle had to be towed to a dealer because the transmission wouldn't shift to park. Dealer replaced the gear selector. On 1/27/2025, the vehicle had to be towed to the dealer because it wouldn't shift to park. Dealer stated the battery failed. On 3/13/2025, the vehicle was taken to a dealer because the rear hatch opened on its own while driving and wouldn't close. Transmissions that won't shift to park present a serious roll away hazard that could injure or kill a person.

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