NHTSA Complaint #11683686 — 2024 CHRYSLER PACIFICA
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11683686 |
| Vehicle | 2024 CHRYSLER PACIFICA |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NJ |
Consumer Description
I would like to bring up a serious safety issue with this vehicle (2024 Chrysler Pacifica Select PHEV) WITH 6997 miles on the odometer. As I was driving, at approximately 11:15AM, I received a message on the dashboard that read, “Stop Safely!! Vehicle will shut off in < 2 minutes”. For my own safety as well as other drivers on the road, I tried maneuvering the vehicle to the side of the road, however the vehicle shut off within 15-30 seconds. The vehicle did not move at all. The serious safety concern I have is “What if the vehicle had stopped running on the major highways full of traffic”? Please note, this is also a well-known issue starting from the 2021 Chrysler Pacifica models. Additionally, a similar incident occurred to another similar make model in Sept. 2024 with VIN # [XXX] . It seemed like, when I received the message, the vehicle's computer system interlocks fuel supply and chokes up the brakes to the wheels so the vehicle is completed locked up in one position and it does not do rolling stop to safely pull over to the side of the road. This is very dangerous because if a semi-truck with 80,000 lbs. load is coming behind you, you will NOT be able to move your vehicle to the side. This can potentially kill all the occupants in the vehicle. This vehicle has been towed to the dealer to troubleshoot/resolve the issue. Thank you so much in advance for looking into this issue urgently. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2024 CHRYSLER PACIFICA
Other ENGINE Complaints
#11706683
The charging system light came on. My wife went to charge at public charging station due to being close to one. After...
#11705111
I was driving the vehicle as normal when all of a sudden a message appeared and the engine shut down. The message was...
#11656918
The vehicle, without warning, flashed the message “Stop Safely, Vehicle Will Shut Off Soon” and suddenly went totally...
#11656849
1st time: I was exiting my driveway and dash presented with no torque and a picture of a turtle came up saying power...
Recent Complaints for the 2024 CHRYSLER PACIFICA
#11715184
ELECTRICAL SYSTEM
As prior reported I am the owner of a 2024 Chrysler Pacifica that has a known safety defect in the rear sliding doors...
#11714729
UNKNOWN OR OTHER
The headliner AC vent cover fell out while driving striking my minor daughter. We were driving a rental so we did not...
#11713523
ELECTRICAL SYSTEM
Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the dri...
#11713523
STRUCTURE:BODY
Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the dri...
#11713523
UNKNOWN OR OTHER
Rear sliding doors have an electrical issue that can cause a warning that the door is open to be displayed on the dri...