NHTSA Complaint #11650281 — 2017 FORD F-150

The contact owns a 2017 Ford F-150. The contact stated that during the winter months, the front driver’s side door failed to close as needed. Due to the failure, the contact was forced to use either a bungee cord or a ratchet strap to keep the door closed to prevent the door from opening while driving. Upon investigation, the contact discovered and linked the failure to NHTSA Campaign Number: 17V652000 (LATCHES/LOCKS/LINKAGES); however, the dealer was notified of the failure, and the contact was informed that the vehicle was not included in the recall. The vehicle was taken to an independent mechanic for the repair; however, the failure returned soon after the repair. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 80,000.