NHTSA Complaint #11650280 — 2014 JEEP CHEROKEE

We have been hearing a clicking or knocking sound in the front end of our 2104 Jeep Cherokee for a long time now. We had it into the local shop (we are relatively remote from the closest dealer) and they we're not able to find the source of the sound. Forward a bit and now that the sound has gotten louder and the 4x Service warning light has come on it has been identified and confirmed by the nearest dealer that the Power Transfer Unit (PTU) is bad. This is a part that has been covered under many other Jeep Cherokee recalls but our VIN had not shown up on any of those recalls. We believe our PTU is faulty like the rest of them. I don't have an good estimate of when we started to hear the noise but I know we now have ~189k miles on the vehicle. I know it's higher milage but this has been a slow developing issue for a long time now. It's been off the road for a year now as parts were not originally available to fix this issue with the diagnosis was first made.