NHTSA Complaint #11650148 — 2020 HYUNDAI SANTA FE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11650148
Vehicle 2020 HYUNDAI SANTA FE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I was backing out of a parking spot and suddenly the car accelerated backwards into a wall. The floor mat was NOT on the accelerator pedal. Obviously, I might have accidently pressed the gas pedal. But, I strongly believe I did not. For me to be mistaken, all three of the following would have to be true: 1) I would have had to put my foot on the accelerator by mistake, even though I am of sound mind and body, I was not distracted, and I have been driving for decades without having done such a thing. 2) I would have had to continue holding my foot to the gas pedal even as I felt myself racing backwards. 3) Having slammed into the wall, I would have had to be unaware that I had caused the accident. That all three conditions were true seems highly unlikely. (Not impossible. Just unlikely.) I can't imagine stepping on the gas when I meant to step on the brake and then not realizing that I was doing so and then not remembering that I had done so. Cars have computers and computers sometimes have bugs. It seems more likely that a computer glitch caused the crash. And, I suspect that, if it has happened to others, they did not report it because they assume they would not be believed. (When I told a friend of mine what had happened, he told me that, on two separate occasions, he applied the brakes on his Hyundai (a different model) only to have the engine rev up and "fight" his braking. He had to press harder on the brakes to stop his vehicle.) Question: does the onboard computer record all of the car's and computer's activities? (Note: I called the police, who came to document what had happened. I don't believe he filed an official report, but if you need what he recorded, let me know.)

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