NHTSA Complaint #11471608 — 2020 HYUNDAI SANTA FE

VEHICLE SPEED CONTROL issue reported to NHTSA

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Crash

Complaint Details

ODI Number 11471608
Vehicle 2020 HYUNDAI SANTA FE
Component VEHICLE SPEED CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

On May 17th, I had an oil change completed on my 2020 Hyundai Santa Fe at a Hyundai dealership. On May 18th, I was parking my Santa Fe in a parking lot with which I am very familiar. I parked in front of the building, but realized that I had not pulled up far enough to the curb. I went to pull up a couple feet and as I started to put my foot on the gas pedal, I heard the engine roar and take off. I hit the brake, but it didn't stop, and I drove through the window and into the building. I was stunned. I have been driving for 44 years, and I have never had an accident that has been my fault. I was in shock that the car would not stop. I thought there might be a recall regarding this issue, but there wasn't. A friend told me he though he read somewhere that Kia and Hyundai were having acceleration issues. I went online and I was shocked that there are so many reports of sudden unintended acceleration and my Santa Fe was one of those vehicles. I saw one website where over 60 people with Santa Fe's have had similar issues. I was very lucky that I did not injure or kill anyone. Hyundai needs to investigate these instances, before more people are injured or killed. I feel these vehicles need to be recalled immediately. I have contacted Hyundai USA and opened a case file. After the extensive repairs to my vehicle were complete, I took my car to the dealership and instructed them to replace the throttle body assembly. To NHTSA: Please grant Defect Petition DP21-003 and investigate these issues.

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