NHTSA Complaint #11650084 — 2018 FORD F-150

The vehicle is available for inspection and evaluation if needed. Also can provide all records for service and repairs over last 2 years. Transmission failure hard shifting between gears 3-5 and 8-10, downshifting while driving vehicle will slow down and downshift even when accelerating. Had evaluated at several ford dealership that stated a new transmission was only solution after several attempts for re calibration and reprogramming. Causing a safety issue when accelerating and at high speeds. Yes my safety has been put at risk multiple times. Also the risk for passengers in the vehicle as well. The problem was reproducible several times at dealerships and repair shops. And all places stated the only way to fix is with new transmission which was purchased in 2024. There were warning lights (check engine) came on and transmission was overheating with normal city driving and highway driving. Every time the light would come on it was evaluated by a dealership every time. was told be dealership at initial notice of issue in April of 2024 that it was OK to drive with the shifting the way it was, that it was uncomfortable but that it wouldn't harm the transmission, which was not true. It continued to increase in severity until it was also overheating and unable to be driven.