NHTSA Complaint #11649904 — 2016 FORD FOCUS

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11649904
Vehicle	2016 FORD FOCUS
Component	POWER TRAIN
Date of Incident	March 9, 2025
Date Filed	March 22, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NM

Consumer Description

Battery was disconnected in order to install new radio. After installation, car started just fine but could not go faster than 20mph and would "stall" (even though it is auto transmission) once getting up to that speed. Ford dealership diagnosed as needing a new transmission control module. I was also told this problem would have occurred whenever the battery died, so it was no fault on the radio installation. There is a recall on these parts but for some reason my vehicle is not included in any warranties or recalls. I do not have any written communication with the Ford dealership yet as all contact has been via phone calls.

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