NHTSA Complaint #11649562 — 2019 FORD ESCAPE

I purchased this car used at a local non-Ford dealership. The car had 50,000 miles on it when purchased. At 51,400 miles, a loud clicking sound could be heard coming from the engine. I took the car to the Ford dealership and they told me the engine needed to be replaced due to a finding lots of small pieces of metal in the oil filter and in other areas after removing the timing chain cover and doing an inspection. They determined I was 1 month out of warranty and stated the new engine would cost $14,000. "Big" Ford, after several months of back and forth, agreed to pay for 50% of the cost. Ford told me that if the engine were to completely "seize" it could have resulted in a major accident on the road. AFTER having the new engine installed, at 54,000 miles there was a burning smell entering the cabin through the vents. I took the vehicle back to the Ford dealership and they told me the valve cover gasket was leaking and needed to be replaced. They said it would not be part of the original warranty of the new engine and I needed to pay $1000 for the repair. After strongly pushing back and calling several other dealerships, the local dealer agreed to do the repair under warranty. I have zero faith in Ford due to this experience.