NHTSA Complaint #11649292 — 2010 BMW X5

The contact owns a 2010 BMW X5. The contact stated that while the vehicle was parked, her nephew attempted to start the vehicle, and the vehicle failed to start. The contact stated there was an abnormal odor coming from the vehicle. The check engine warning light was illuminated. The contact replaced the battery; however, the vehicle failed to restart. The vehicle was towed to Firestone, where it was diagnosed that the starter and fuel pump had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 116,546.