NHTSA Complaint #11649116 — 2023 BMW X1

The contact owns a 2023 BMW X1. The contact stated while driving 45 MPH, the contact felt an abnormal thud coming from the vehicle. The contact stated that the brake pedal depressed all the way to the floorboard before the vehicle was able to come to a complete stop. The contact stated that several unknown warning lights were illuminated. The vehicle functioned as intended while driving to the residence. The vehicle was towed to a dealer where it was diagnosed that the ESC had failed and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact stated that the vehicle was repaired three times in a year under NHTSA Campaign Number: 24V104000 (Electronic Stability Control (ESC), Service Brakes, Hydraulic). The failure mileage was 21,730.