NHTSA Complaint #11648894 — 2018 JEEP CHEROKEE

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11648894
Vehicle	2018 JEEP CHEROKEE
Component	UNKNOWN OR OTHER
Date of Incident	March 8, 2025
Date Filed	March 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

I started noticing a knocking, vibrating sound as I accelerated. I took it to several places, and they couldn’t figure it out. Then, last Saturday, I was driving on the interstate, and completely lost power. I was stranded with no shoulder to go to. I tried to put it in park, and it almost rolled away. I took it to a Jeep dealer, and they told me it was the ptu, which they can’t do anything with because there is no fix. I am stranded with no vehicle. I offered to pay out of pocket for the repair, but there is no repair.

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