NHTSA Complaint #11648658 — 2021 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11648658 |
| Vehicle | 2021 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | IN |
Consumer Description
I have had a grinding noise that was intermittent for several MONTHs, slowly getting worse. When I took it to the dealership, it was identified that the MGU had failed. The dealer advised that the part was not currently in stock anywhere and was not able to provide an ETA as there is a major shortage of this component. I was advised that eventually the battery voltage would drop from ~14v down below 11v and at this time the vehicle would throw engine warning lights which would lead the complete shutdown of the vehicle. This eventually happened in January 2025, where my vehicle voltage suddenly dropped, the dashboard lit up with different warning lights and the vehicle died. Fortunately it was in my driveway but now I have no vehicle and it is MARCH '25. It has been 2 months and when I contact all the local dealerships, NO ONE is able to provide an ETA and they advise they have MANY cars with similar issues waiting on the MGU part from Corporate. This is HORRIBLE. My truck was bought brand new in 2021 and has 64k miles. Fortunately it will be covered by the 8yr / 80k mile warranty, but the part needs to arrive first! I am missing work, I have an infant at home, and Ram is not able to assist with a loaner or rental!!
Related Complaints for the 2021 RAM 1500
Other ELECTRICAL SYSTEM Complaints
#11714891
I am submitting this complaint to report a significant and unusual mechanical failure involving my 2021 Ram truck. Th...
#11713429
Every time my truck sits for more than 3 days even in the summer the battery dies. I have to jump this truck more tha...
#11711461
Alt/Gen failure stopped the truck in the middle of an intersection No transmission power steering lights. Had to walk...
#11710222
I bought this truck used from a dealer in 2022. From the start the resting voltage of the car was a problem getting 1...
#11701509
The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (Service Brak...
Recent Complaints for the 2021 RAM 1500
#11719659
ENGINE
The oil pan on my 2021 Ram1500 has premature severe corrosion. When the oil pan fails, oil will drain to the roadway ...
#11719123
VISIBILITY:WINDSHIELD WIPER/WASHER
The contact owns a 2021 Ram 1500. While driving 65 MPH in inclement weather and attempting to clean the windshield, t...
#11718418
AIR BAGS
My husband went down into a 15 ft embankment fully in the air side bags deployed driver and passenger did not
#11718352
ENGINE
MGU unit failure. Truck is less than 5 years old and just hit 60k miles. Noise came on very abruptly and was lucky en...
#11718086
ENGINE
The Check Engine Light came on and the truck would misfire and stall. We took it to 2 separate mechanics - Mechanic ...