NHTSA Complaint #11648648 — 2018 RAM 2500

On August 10, 2022 the truck was presented to the dealership because the ABS system was failing. This was prior to the recall C4B/NHTSA 24V-896. I paid to have the system repaired. A recall was issued AFTER that date. I submitted a claim and was paid for my expenses by FCA. On March 3, 2025 the system notification system flashed warning the the ABS system was failing. I immediately took the truck to Mac Haik dealership and was advised that I could safely drive the truck until the following Monday when I could drop it off for diagnostic testing. The diagnostic testing revealed that the system was failing BUT FCA would not cover the full cost of the repairs. They would require "Customer Participation" payment of $546.00. I refused the repair because the repairs done August 2022, PRIOR to the recall was failing, so that told me that the parts utilized August 2022 were faulty and should be replaced under the terms of the recall and not require "Customer Participation of $546. I need your help to get FCA to replace and repair their faulty manufacturing.