NHTSA Complaint #11648153 — 2025 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11648153 |
| Vehicle | 2025 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
I purchased a brand new truck, and within a week it died while I was driving. Check engine light came on, follow by battery power saving mode light, automatic stop/stop service disabled, touch screen for radio became unresponsive. I quickly turned settings to look at battery voltage while I was trying to pull over off the road. Saw it drop from 11 volts down to 9 volts while I was driving. As I was turning into a parking lot to get somewhere safe the power to the truck turned off, and I lost power steering. Truck came to a stop in a parking but I was blocking traffic. Tow truck driver was able to jump the battery to get it onto a tow truck. I had the vehicle towed back to the dealer. They scanned the truck, and there were alot of codes thrown. They have been talking to Stellantis Engineers to figure out the problem. I was told by dealer that for certain it is a broken wire causing the batteries not to charge. That wasn't it. I am now being told it is the battery control module, and they have ordered parts. I have checked ram forums, and there are a lot of people reporting similar issues of brand new trucks dying within a few hundred miles of purchasing. replacing the batteries, and alternators. However, the truck dies again shortly after.
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