NHTSA Complaint #11648072 — 2014 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11648072
Vehicle	2014 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	January 5, 2025
Date Filed	March 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

My daughters 2014 Jeep Cherokee’s Power Transfer Unit (PTU) failed at 90,000 miles—grinding noise, Service 4WD warning, and loss of power. Jeep dismissed my case (#91999636) despite the XJ1 warranty extension (15 years/unlimited miles) and multiple recalls/TSBs for PTU issues. Dealer quoted $5,500 to repair, leaving me stranded and out of pocket. This is a known defect—Jeep’s refusal to honor XJ1 puts owners at risk

Related Complaints for the 2014 JEEP CHEROKEE

Other POWER TRAIN Complaints

#11719569 — February 21, 2026 — There have been many documented incidents regarding these transmissions on the 2014 Jeep Cherokee Latitude. The trans...

#11718319 — February 16, 2026 — I was driving my 2014 Jeep latitude, on the interstate in Maine and the transmission just died. I barely could merge ...

#11712170 — January 20, 2026 — The vehicle recently showed an error stating "Service 4WD" which appears to be a known issue with this model of vehic...

#11709343 — January 7, 2026 — PTU is being replaced because the dealership said it is going to leave me without power to the wheels which can be ex...

#11705620 — December 17, 2025 — The Jeep has a drivetrain defect involving the transmission and power transfer unit (PTU) that has existed since purc...

Recent Complaints for the 2014 JEEP CHEROKEE

#11718044 — ELECTRICAL SYSTEM — February 14, 2026 — I am reporting a failure of the remedy for Recall S55 (NHTSA 16V-529). The manufacturer’s authorized repair, a softwa...

#11717712 — SERVICE BRAKES — February 13, 2026 — My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my...

#11717712 — STEERING — February 13, 2026 — My car is safely in my driveway. It only has 18,000 miles driven. It became stuck in wheel drive, greatly reducing my...

#11712302 — ELECTRICAL SYSTEM — January 21, 2026 — In November 2025, I recently completed a recall repair to my 2014 Jeep Cherokee (NHSTA #XXX/Jeep #49A). I picked up m...

#11712302 — SERVICE BRAKES — January 21, 2026 — In November 2025, I recently completed a recall repair to my 2014 Jeep Cherokee (NHSTA #XXX/Jeep #49A). I picked up m...