NHTSA Complaint #11647909 — 2017 JEEP CHEROKEE

E-brake service light came on and couldn’t release it, so it had to be towed for a second time in 3 days. The first mechanic released it and said I would be able to drive it until I could get it to the dealership for a possible computer issue that he wouldn’t be able to preform. I drove it a total of 9.5 miles after this before it did it again and I had to have it towed. This was very scary to know that the e-brake could just lock up at anytime or anywhere. I could easily get injured or killed if it happened at the wrong time or place. The dealer found that the module was full of water and needed to be replaced. This is my 3rd Jeep in almost 31 years and now I’m not feeling safe with a Jeep anymore. Why hasn’t there been a recall when it’s a big safety issue? I did get warning lights when it happened the 1st time and did have it towed because it wouldn’t disengage no matter what I did. It’s costing me $400+ to replace the module and $400+ to put in a new Multifunctional Switch that the dealers repair shop also states is involved with this issue. Also, it cost me $105 for the 1st tow and $171 for the 2nd and $110 for the 1st mechanic to look at it. Again, I’m a senior citizen and should not feel scared to drive my vehicle nor need to spend $800+ and an additional $386 to resolve an issue that Jeep has known about for years and is just waiting for it to kill someone before they respond!