NHTSA Complaint #11647752 — 2017 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11647752
Vehicle	2017 KIA SORENTO
Component	STEERING
Date of Incident	February 2, 2025
Date Filed	March 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Steering sticks and makes it difficult to stay straight. Have to use extreme effort to keep it in the lane. Complained to Kia in 2022 and dealer saw problem with the rack mounted motor driven power assembly but that it was within their specs. They did a software update on the eps and said system now operating as designed. The miles were 35,774 at that time. Started having same issues in february of 2025. Dealer is saying it needs a new steering column, but now out of warranty. Miles were 59,436.

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