NHTSA Complaint #11686042 — 2017 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11686042
Vehicle	2017 KIA SORENTO
Component	STEERING
Date of Incident	March 20, 2020
Date Filed	September 9, 2025
Mileage	21,083 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

The contact owns a 2017 Kia Sorento. The contact stated that while turning the steering wheel in either direction, the steering wheel was sticking and notchy while attempting to return the steering wheel to center. The vehicle was taken to the local dealer, who diagnosed that the power steering motor was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 21,083.

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