NHTSA Complaint #11647739 — 2018 GMC SIERRA 1500

When I first bought my 2018 GMC Sierra with the 8 speed transmission it would shift hard from first to second gear. Then at around 58,000 miles my truck also started to have a vibration coming through the steering wheel around 45-55 mph. I took it to the dealership and they changed the transmission fluid and did a software update. I am now at 80,000 miles and my truck still shifts hard from first to second gear and makes a grinding sound when accelerating sometimes. I am afraid to drive my any long distances for fear of the transmission malfunctioning. I have not been back to the dealership since my truck is no longer under warranty. So the problem has not been reconfirmed by a dealer or independent service center or inspected by the manufacturer. There have been no warning lamps or messages or other symptoms. I hope that GM is held accountable for putting a faulty 8 speed transmission in my truck.