NHTSA Complaint #11712288 — 2018 GMC SIERRA 1500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11712288
Vehicle 2018 GMC SIERRA 1500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I OWN A 2018 GMC SIERRA DENALI ULTIMATE, The truck has the 6.2 engine which had the lifter issue as stated with the current situation. At the time, the truck had 37,000 miles when the issues started. I purchased the truck from Andy Mohr with 8806 miles on it in November of 2019. I worked overseas for the DOD so that’s why the miles are low. After I got it fixed, ($4500 dollars at Hare Chevrolet) I experienced the transmission shake while driving home from work with my children in it. The transmission was shaking so bad the whole cab was rocking.That repair was $3,300. Now, the truck has piston slap and rod issues and currently at Hare Chevrolet for service. I was told I need a full rebuild ($12,000 dollars or a new engine $14000 dollars). As a retired Air Force veteran, I didn’t expect issues like this, especially when I baby the truck and it currently has 40,530 miles. I had regular oil changes and service, yet now stuck with a high class truck that has serious issues that seem to be ignored by GM and Andy Mohr GMC. Andy Mohr sold me an extended warranty at time of purchase but I paid for a year and a half that wasn’t usable. If I had that warranty I would be covered now.But besides that, it’s a Denali, I shouldn’t be having a new engine at 40,530 miles. I am happy that there is an investigation but it needs to be widened because my truck was right before the new model rollout but I am having the same issues. If needed, I have all my receipts and information and will provide the service rep at Hare. The reason why its at Hare vs Andy Mohr is due to me catching them not fully servicing my truck and joy riding my Camaro ZL1 after an oil change before I went home for a funeral.

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