NHTSA Complaint #11647172 — 2017 CHEVROLET VOLT

I am lodging a complaint about General Motors in dealing with a warranty repair to my 2017 Chevrolet Volt. On 9/11/2024 had low propulsion warning and took the vehicle to a local dealer. I though it may have been the power module, but the Dealer stated: “The module would not be replaced because it is not failing. Your high voltage battery is made up of multiple sections that control the power of the vehicle, one of those sections of your battery has a failure so rather than replacing the whole high voltage battery, GM will usually authorize replacement of the failed section.” On 9/13 GM authorized replacement. Weeks passed and I was told the battery section would come Q4 (2024]. The dealer has been very responsive about keeping me with loaner vehicles. I have issues only with GM. I asked GM to buy back the vehicle in January 2025. The request was verbally denied since for some undisclosed reason it does not fall within the California Lemon Law parameters. Later I was told by GM the part is expected “Q2”. GM has a representative call em every week or so just to check in. This was a safety issue as the car went to low power and might have caused significant problems in traffic. All the while I have been unable to drive the car, sell the car, or otherwise enjoy freedom of ownership. Now we are looking at at least 6 months in the shop, potentially 7-9 months or more. This is an unreasonable timeframe for repairs and hence this complaint. Please advise how I might proceed from this point to get the matter resolved soon.