NHTSA Complaint #11646931 — 2017 HYUNDAI ELANTRA

The contact owns a 2017 Hyundai Elantra. The contact stated that the vehicle was making abnormal sounds while driving. The vehicle was taken to the dealer, where unknown engine parts and a computer part were replaced; however, the failure recurred. The contact stated that while coming to a complete stop, the vehicle was jerking. The low oil pressure warning light was illuminated; however, the contact stated that an oil change had recently been performed on the vehicle. The vehicle was taken back to the dealer, where it was diagnosed with excessive oil consumption. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the repair could not be covered because the VIN was not under recall. The failure mileage was approximately 202,000.