NHTSA Complaint #11646860 — 2020 LAND ROVER RANGE ROVER EVOQUE

I am submitting this complaint to report a significant windshield defect in my 2020 Range Rover Evoque. The issue involves water ingress due to improper windshield bonding, which leads to leaks into the passenger compartment and excessive wind noise. This is a known issue with Land Rover vehicles, as evidenced by Service Action N221, which acknowledges similar problems in prior model years, including other Range Rover Evoque and Land Rover Discovery vehicles. Despite the fact that Land Rover has documented and repaired this issue in other vehicles, Land Rover North America has denied responsibility for the defect in my vehicle. They agreed to cover the diagnostic inspection but refused to repair the defect under warranty or as a goodwill repair. Safety Concerns:     •    Structural Integrity Risk: A poorly bonded windshield compromises the vehicle’s structural integrity in the event of a crash.     •    Driver Visibility: Water leaks can cause fogging on the windshield, obstructing the driver’s view.     •    Electrical Damage: Water ingress can lead to electrical malfunctions, potentially impacting vehicle safety systems.