NHTSA Complaint #11502119 — 2020 LAND ROVER RANGE ROVER EVOQUE

11/21/22 - the car had a significant amount of water on the driver’s side floor. The windshield was leaking extensively. The headliner was saturated and the carpet in the car. The steering column was wet, and the floor mat was filled with water and frozen to the carpet. The touchscreen was not working, and the screen was completely black. Land Rover Hunt Valley confirmed the windshield leak. The headliner and carpet have been soaked and I believe water has damaged the electrical system because of the touchscreen intermittently not working. This vehicle has flood damage due to the significant water breach that occurred. The car is at risk for concealed mold and mildew. I am concerned about the long term effects water damage will have on the electrical system - electrical issues are extremely dangerous safety issues. Water damage will also cause rust and corrosion. The leaking windshield issue in Range Rover Evoque cars is a known problem to Jaguar Land Rover North America. A Technical Bulletin was issued about the problem on 11/6/18, and an After Sales Bulletin/Service Action N221 issued on 3/23/20. The leaking windshield issue is also discussed in many Range Rover Evoque online forums. There are many consumers who have leaking windshields in their Range Rover Evoques. Both the 2018 and 2020 bulletins instructed dealers “to HOLD affected new vehicles that are within your control and refrain from releasing the vehicles for new vehicle sale pending completion of the rework action. Affected vehicles already in the hands of customers should be updated at the next available opportunity." Jaguar Land Rover North America knew about the issue with leaking windshields, and they were still building cars with the defect and having their dealers sell the cars without disclosing the issue to buyers. I would not have purchased this car if the problem was disclosed. Extensive water damage inside a car is a serious safety issue. My car has been sitting at the dealer since 11/29/22