NHTSA Complaint #11645743 — 2017 MAZDA CX-5

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11645743
Vehicle	2017 MAZDA CX-5
Component	POWER TRAIN
Date of Incident	December 12, 2024
Date Filed	March 1, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

Rear differential failed at roughly 80,000 miles. Depending on failure, unexpected loss of traction or a locking up of the drivetrain could occur. We were lucky to catch it before then. Dealer confirmed issue with no clear cause. No warning lamps/messages/etc indicated that the part was failing. The only thing we noticed was increased highway noise, which could easily be ignored by someone who is not as aware of good/bad car noises.

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Other POWER TRAIN Complaints

#11691959 — October 7, 2025 — Rear differential failed around 97,000 miles. We were three months past our certified pre-owned warranty. Total cost ...

#11673657 — July 15, 2025 — The contact owns a 2017 Mazda CX-5. The contact stated while the vehicle was parked, there was an abnormal sound comi...

#11664916 — June 4, 2025 — Rear differential began to leak. Mechanics (3) looked at the part and discovered play in both right and left side axl...

#11645438 — February 27, 2025 — Car was making popping noise, got it checked out at mechanic. Said rear differential had metal in the oil.

#11553292 — November 2, 2023 — Sudden jerking started when driving on a 45miles/hour with vehicle stopping suddenly. The issue was diagnosed by the ...

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