NHTSA Complaint #11645656 — 2022 GMC SIERRA 1500

Hi, I was driving on [XXX] and my radio volume went to full volume 100% by itself. The radio would not shut off and none of the controls would work, everything froze. I kept turning the volume button down and the volume bar on the screen showed that it was trying to minimize, but it wouldn't stay. It kept going to full volume. Finally, after I kept pushing the off and mute buttons, the radio shut off and was unresponsive. When I reached my destination and shut the truck off and restarted it, the radio then worked as it normally should. This happened to me yesterday, and I'm still having trouble hearing and my ears hurt. I researched this online and found that there are many other people that had this same scenario with their sierra. I wanted to reach out and report this. Thank you [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)