NHTSA Complaint #11645371 — 2019 HONDA ODYSSEY

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11645371
Vehicle 2019 HONDA ODYSSEY
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The car is 2019 and has about 23k miles and the tailgate malfunctioned and is completely inoperable. Based on my visit to the Lou Sobh Honda dealer in Cumming, GA, I was told that there is a crack in the body that needs to be sealed and water from there caused the control board to be exposed and get "fried". this is not something I would expect to have a warranty. At least there should be some responsibility to get this fixed, first time for free or whatever. If the diagnostics is replacing tailgate module and reseal, I feel Honda should take some ownership on this. I have read online that many drivers have the same issue. When asked to Honda customer service, I was told there is "No campaign". If there is none, I want to create one. Have to spend 1000$s on a repair that has nothing to do with my driving or care is meaningless.

Related Complaints for the 2019 HONDA ODYSSEY

Other STRUCTURE:BODY Complaints

#11716832 My driver sliding door will not open or close manually or automatically. This is concerning because if I was to ever...
#11711909 Improper seal on the seam (?) above let water leak into my power tailgate control module. It caused all the dash li...
#11699784 The power sliding door on the driver’s side failed and will not open, even manually. The mechanism engages and stops ...
#11698996 Power Tailgate Problem is going off repeatedly while car is on. Power tailgate does not open with remote or button in...
#11698001 The rear power liftgate on our 2019 Honda Odyssey has repeatedly closed automatically while the vehicle is parked on ...

Recent Complaints for the 2019 HONDA ODYSSEY

#11719610 ELECTRICAL SYSTEM The driver-side power sliding door latch, motor and cable system on my 2019 Honda Odyssey Elite failed. Honda perform...
#11719610 UNKNOWN OR OTHER The driver-side power sliding door latch, motor and cable system on my 2019 Honda Odyssey Elite failed. Honda perform...
#11719411 ELECTRICAL SYSTEM Reporting a failure of Safety Recall 23-046 / NHTSA Campaign 23V431000 on US vehicle. Post-recall 'remedy,' the vehic...
#11719503 FUEL/PROPULSION SYSTEM The fuel injectors emaeem to be malfunctioning and the OBD for emissions is lighting up. It has been inspected by th...
#11719411 UNKNOWN OR OTHER Reporting a failure of Safety Recall 23-046 / NHTSA Campaign 23V431000 on US vehicle. Post-recall 'remedy,' the vehic...
Check any vehicle history by VIN - Free vehicle history report