NHTSA Complaint #11645136 — 2017 KIA SOUL

My husband was travelling down the highway in our car with my [XXX] in the back seat. Suddenly the motor seized up and the car started the rattle. The car came to a stop. We had the car towed to a Kia dealership and was told that the engine had seized up and would need to be replaced. I also found out about a known issue with Kia engines. I had never heard about it. We are the second owner and weren't notified that there was an issue. They are claiming that they don't have to fix the car because we hadn't had a knock sensor repaired. I don't know how we were supposed to know about it. Because it wasn't actually a recall, I couldn't even look it up. Even though the error is Kia's, they refuse to fix the car. There were no warning lights before this incident. The car was fine and then suddenly shut down on the interstate. It's a miracle, we weren't killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)