NHTSA Complaint #11645031 — 2014 FORD FLEX

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11645031
Vehicle	2014 FORD FLEX
Component	STEERING
Date of Incident	February 21, 2025
Date Filed	February 26, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

I was pulling out of my work parking lot and my power steering cut out completely. A warning came up on my dash saying something along the lines of steering assist system fault. I was able to get it back into the parking lot but had to really force the steering wheel. After turning the flex off and back on again everything worked fine. I was very fortunate to be driving at low speed at the time. Most of my driving is on a highway or the turnpike and could have been extremely dangerous. I had a shop look everything over and they weren't able to find any issues which has be constantly concerned that it could happen again at any time.

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