NHTSA Complaint #11644634 — 2018 NISSAN LEAF

The contact owns a 2018 Nissan Leaf. The contact stated that after his wife had parked in a parking garage, the vehicle was restarted and driven in 17-degree Fahrenheit weather when the vehicle lost motive power. The "Service EV System, No Power" message was displayed. The contact's wife pulled over and had the vehicle towed to the dealer. The contact stated that the battery had previously been replaced. The dealer determined that the failure was caused by a frozen battery. After the battery had thawed, the battery was able to be recharged. No repair was recommended. The contact related the failure to the variable voltage control system and the 12-Volt battery amp-hours (Ah). The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 79,545.