NHTSA Complaint #11644511 — 2021 FORD EXPEDITION VISIBILITY/WIPER

Complaint Details

ODI Number	11644511
Vehicle	2021 FORD EXPEDITION
Component	VISIBILITY/WIPER
Date of Incident	February 10, 2025
Date Filed	February 24, 2025
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	KY

Consumer Description

The contact owns a 2021 Ford Expedition. The contact stated while driving 30 MPH during the snow, the driver's side and passenger’s side windshield wipers ceased to work as intended. The vehicle was taken to an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 65,000.

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