NHTSA Complaint #11644131 — 2017 FORD EXPEDITION

The contact owns a 2017 Ford Expedition. The contact stated while driving at an undisclosed speed, there was an abnormal sparking sound coming from the engine compartment, after which there was an abnormal burning odor inside the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the blower motor wiring harness. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V648000 (Visibility, Electrical System); and the VIN was included, parts were available; however, the contact was informed that the wiring harness was not included in the recall repair. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 97,000.