NHTSA Complaint #11643992 — 2022 RAM 1500

The contact owns a 2022 Ram 1500. The contact stated while driving 10-15 MPH, the vehicle lost power steering functionality temporarily. The contact stated that the failure recurred intermittently while driving. The vehicle was taken to an independent mechanic, where it was diagnosed with low voltage failure. The mechanic replaced the battery; however, the failure persisted. The contact stated that the vehicle had experienced a permanent power steering failure. The vehicle was towed to K B's Auto Lab, where it was diagnosed that the power steering control module (PSCM) had failed. The mechanic contacted the manufacturer and was informed that the vehicle could not be covered because the warranty had expired. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: EA19004 (Steering). The dealer was not notified of the failure. The failure mileage was approximately 44,000. The VIN was not available.