NHTSA Complaint #11713128 — 2022 RAM 1500

I own a 2022 Ram 1500 with a 5.7-liter V8 equipped with the eTorque (mild hybrid) system. On October 24, 2025, at approximately 1:30 p.m., I was driving southbound on I-25 when the battery warning light illuminated, followed by several other warning indicators on the dashboard. Shortly thereafter, the dashboard went completely dark, and I suddenly lost power steering. At that point, the truck was moving only on momentum. While I was able to brake and activate my emergency hazard lights, the vehicle eventually came to a stop on its own in a lane in the middle of the highway. Fortunately, traffic was moving slowly due to it being a Friday afternoon. This was a frightening and dangerous experience, particularly due to the sudden loss of power steering. I could have collided with another vehicle, or another vehicle could have struck me. I feared for my safety during this incident. The truck was eventually towed to a nearby Ram dealership, where the battery was replaced. I was informed that the battery had failed and, as a result, caused the entire vehicle to shut down. Approximately two months later, I began hearing a ticking noise from the engine—commonly referred to as the “Chrysler tick.” I had to return the vehicle to the dealership for a second time. Ram ultimately replaced the engine; however, I was required to pay approximately $3,000 out of pocket for the repair. Given these serious and costly issues, I am no longer confident in the reliability of the brand.