NHTSA Complaint #11710397 — 2022 RAM 1500

The contact owns a 2022 Ram 1500. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to the dealer; however, the cause of the failure was not duplicated. The contact stated that the failure reoccurred. The vehicle was taken back to the dealer, where it was diagnosed with turbocharger failure. The contact was informed that the turbocharger needed to be replaced. The vehicle was repaired. The contact stated that while driving at 70 MPH, the vehicle lost motive power and unintendedly decelerated to 15 MPH. The vehicle was driven to the shoulder of the road. The contact stated that the failure almost caused a head-on crash. Several unknown warning lights were illuminated. In addition, the vehicle jerked forward at full speed, and the tires were spinning. The vehicle was taken back to the dealer, where it was diagnosed with a failed exhaust climate control. The contact was informed that the exhaust climate control module needed to be replaced. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer. The manufacturer was made aware of the failure, and a case was filed. The manufacturer requested that the engineers inspect and investigate the failure. The contact stated that the vehicle had been at the dealer for 12 weeks, and no additional information was provided by the dealer or the manufacturer. The contact was not made aware of the results of the investigation or whether the vehicle was repaired. The contact stated that the vehicle was unsafe to drive. The contact requested a buyback. The contact stated that the vehicle was an ECO diesel vehicle, which was no longer being manufactured. The failure mileage was approximately 17,560.