NHTSA Complaint #11643870 — 2023 VOLKSWAGEN ID.4

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11643870
Vehicle 2023 VOLKSWAGEN ID.4
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NV

Consumer Description

Loud audible drive shaft noise usually found on a turn or after hitting a pothole. Dealership has not been able to identify and remedy the problem after 2 attempts on 12-27-24 and 1-3-25. Researching into this matter, I found many others in the community with these same problems (Reddit, VW User group, Facebook VW ID4 user group). I typed into the Google AI for why this problem exists, and it clearly shows this is an axle design flaw that cannot accommodate the weight of the car. I've attached this screenshot for your review. Concerned about a complete drive shaft failure causing an accident and injuries. VW not been able to resolve the problem for 2 months is another point of concern.

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