NHTSA Complaint #11620893 — 2023 VOLKSWAGEN ID.4

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11620893
Vehicle	2023 VOLKSWAGEN ID.4
Component	ELECTRICAL SYSTEM
Date of Incident	August 31, 2024
Date Filed	October 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

The screens go black during driving and the gps flickers on and off creating a dangerous distraction. VW told me they do not have the technology yet to fix it, even though it is a huge hazard. in addition the car has a problem charging and holding the charge. The display of the miles is not accurate as to how much energy the car holds. In addition the contract said I had 3 years of free charging, but that has been taken away. so the car cannot charge well in addition to no free charging.

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