NHTSA Complaint #11643316 — 2018 JEEP CHEROKEE
POWER TRAIN issue reported to NHTSA
Complaint Details
| ODI Number | 11643316 |
| Vehicle | 2018 JEEP CHEROKEE |
| Component | POWER TRAIN |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
The contact owns a 2018 Jeep Cherokee. The contact stated while driving 60 MPH, the vehicle lost drive power in the middle of the road, nearly causing another vehicle to crash into the vehicle. The contact stated upon restarting the vehicle, the check engine warning light illuminated. Additionally, the vehicle failed to exceed 8 MPH. The contact pulled to the side of the road. The vehicle was towed to the contact's residence. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that the VIN was included in NHTSA Campaign Number: 25V011000(Power Train); however, the VIN tool search indicated that the VIN was not included in any recalls. The failure mileage was approximately 61,000.
Related Complaints for the 2018 JEEP CHEROKEE
Other POWER TRAIN Complaints
#11718720
1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...
#11718548
The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...
#11718366
The 4x4 system, bad PTU actuator. Yes. 2. Power loss can cause an accident at any given moment putting Not just you b...
#11717791
The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...
#11717512
The contact owns a 2018 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power T...
Recent Complaints for the 2018 JEEP CHEROKEE
#11718732
ELECTRICAL SYSTEM
Service shifter message and all gear indicator lights on PRND. Seeing common problem and a Technical Bulletin on 2014...
#11718720
ENGINE
1. The Power Transfer Unit (PTU) and transfer case have failed. The vehicle was initially suspected to have a wheel b...
#11709496
ELECTRICAL SYSTEM
PTU/transfer case issues under 50,000 miles, jeep randomly shuts off 4wd in dangerous areas without any warning
#11709063
SERVICE BRAKES
Less than 57,000 miles on vehicle. January 3, 2026. Parking brake engaged and froze. Interrupted driving. Got v...
#11708621
UNKNOWN OR OTHER
The vehicle is experiencing a malfunction involving the Power Transfer Unit (PTU), which is currently subject to an o...