NHTSA Complaint #11643241 — 2016 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	11643241
Vehicle	2016 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	February 14, 2025
Date Filed	February 17, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

2016 Jeep Cherokee, owner since NOV22. Transfer Case (Service 4-wheel drive), warning light appeared after driving 1x time off-road in sand. From my knowledge, there was a previous recall/complaints however isn’t covered currently by manufacturer. Last year I previously went to a local Jeep dealer to fix the PTU software issue for the same component. The transfer case issue has been verified by a mechanic and is estimated to be +$3,200 for parts and labor. The vehicle is well maintained, transfer case’s fluid was not replaced upon inspection by mechanic. The vehicle has been used for daily commute on paved roads/highways. The vehicle is available for inspection upon request.

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