NHTSA Complaint #11643127 — 2016 TOYOTA TUNDRA

The frame of the truck is extremely rusted. I am unsure if it can be fixed. It is available for inspection. This 2016 Tundra has 71,000 miles and is used as a third car. It has been serviced at the same dealership (Northshore Toyota, Covington, LA) and we were never informed of the damage by the dealership. My safety is at risk because the extensive rust could cause the frame to fail. Previous Tundra models have been recalled because of the same issues. No warnings were issued even after the dealership serviced the truck on a lift numerous times (approximately 9 years). The only previous warning by the dealership was on 1/29/2025 when the dealership informed us of a rusty trailer hitch. The truck was brought to 4 body shops in the local area after the owner went to work on the trailer hitch and saw the damage. All 4 shops confirmed that the rust was extensive. 3 shops would not fix the damage because it would be an expensive/extensive fix. We are waiting on what shop #4 says.