NHTSA Complaint #11643101 — 2019 HONDA ODYSSEY

The automatic engine start stop when at a stop while driving creates dangerous conditions. The engine stalls during the re-start and it seems to pull the voltage all the way down to where every controller is dead and restarting. Cycling ignition switch while cluster is black or restarting or throwing up bunches of fault messages as traffic is now moving and you are still stopped. Sometimes this re-boot process can take around 30 seconds (guessing, I'm freaking out during those moments so time is tough but it feels like a LONG time). I have not had an accident yet but definitely some very scary moments with wife and kids in the vehicle. This auto stop feature can be disabled but requires you hit the button with each ignition cycle and I don't always remember to do that. The Honda Odyssey currently has 80,000 miles on it, we bought it new in 2019 and this has been happening since it was new. We have had this reviewed at two different dealerships; there seems to be a dismissive attitude by the service departments. They have replaced batteries and there was a software update in early 2024 but this issue is definitely still present.