NHTSA Complaint #11642782 — 2018 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11642782
Vehicle	2018 KIA SORENTO
Component	ENGINE
Date of Incident	February 14, 2025
Date Filed	February 14, 2025
Mileage	115,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

The contact owns a 2018 Kia Sorento. The contact stated while driving at an undisclosed speed, the contact heard an abnormal knocking sound coming from the engine before the vehicle lost motive power, with the check engine and oil warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 115,000.

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