NHTSA Complaint #11642719 — 2012 HONDA CR-V

The contact owns a 2012 Honda CR-V. The contact stated that while his wife was driving 20 MPH, the vehicle began to wobble after driving over a puddle. The contact's wife pulled over and discovered that the rear driver’s side tire had sunken into the rear axle. The contact had the vehicle towed to the residence and discovered that a portion of the sub frame where the failure had occurred was corroded. The contact called the dealer, and the failure was acknowledged; however, the vehicle was not under recall. The contact was provided an estimate for a diagnostic test and was referred to the manufacturer for additional assistance. The manufacturer was notified of the failure and the contact was provided the same information as the dealer. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 175,000.