NHTSA Complaint #11642600 — 2018 FORD EXPEDITION POWER TRAIN

Complaint Details

ODI Number	11642600
Vehicle	2018 FORD EXPEDITION
Component	POWER TRAIN
Date of Incident	February 13, 2025
Date Filed	February 13, 2025
Mileage	122,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AL

Consumer Description

The contact owns 2018 Ford Expedition. The contact stated that while driving uphill at 35 MPH, the transmission struggled to shift into gear, and upon depressing the accelerator pedal the RPM became elevated, until the transmission shifted into gear allowing to vehicle to continue driving. The contact stated that the message "See Owner’s Manual" was displayed. The contact drove the vehicle to a local dealer where the vehicle was diagnosed, and the contact was informed that the transmission control module had failed and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 122,000.

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