NHTSA Complaint #11642567 — 2017 KIA SORENTO

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11642567
Vehicle	2017 KIA SORENTO
Component	STEERING
Date of Incident	January 15, 2025
Date Filed	February 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

Steering MDPS Unit malfunction causing loss of power assisted steering. Visible steering light on dash. Vehicle was inspected at a Kia dealer confirming issue with MDPS unit. Kia shop stated that this was an issue with the 2016-2020 Kia Sorento models and most fell under the recall umbrella but this specific 2017 Kia Sorento is not on the VIN checked list for a steering recall for the MDPS Unit failure. Kia stated that the repair would cost out of pocket at $3500 for the same issue others with the same problem Kia is replacing under recall warranty. The MDPS Unit failed while driving causing issues with being able to steer.

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