NHTSA Complaint #11642507 — 2021 RAM 1500

The contact owns a 2021 Ram 1500. The contact received notification of NHTSA Campaign Number: 24V653000 (SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC). The contact stated that water had entered the vehicle through the rear window. The contact stated that the radiofrequency (RF) module had short-circuited. The contact stated that the key fob failed to function as intended and the steering wheel and brakes seized. The contact used the physical key to unlock the door. The vehicle was towed to an independent mechanic where it was diagnosed that the radiofrequency module (RF) had short-circuited. The radio-frequency module was replaced, and the key fob was reprogrammed. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.