NHTSA Complaint #11642500 — 2022 GMC SIERRA 1500 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11642500
Vehicle	2022 GMC SIERRA 1500
Component	ELECTRICAL SYSTEM
Date of Incident	January 31, 2025
Date Filed	February 13, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

Radio software glitch (bulletin 23-NA-183) cuts blower fan speed to 50% or below resulting in ineffective defrost during winter months. GM knows of the issue and has a radio software update but will not complete this as warranty and/or recall and will demand you pay for the correction. Due to the uncontrolled and loss of power to fan that cannot be corrected by the owner (ex. turning radio off/on will not fix it) this has become a serious safety concern as the windshield can fog, frost, or freeze while driving the vehicle.

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